Privacy Policy

Last Updated: October 2026

At BerryWood, operated by Nexora Montrex LLC, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit berrywoodstore.com, make a purchase, or interact with our services.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Full name.
• Email address.
• Billing and shipping addresses.
• Phone number, when provided.
• Payment and transaction information.
• Order history and purchase details.
• Customer service inquiries and communications.
• IP address and approximate location information.
• Browser type, device information, and operating system.
• Cookies, browsing activity, and website usage data.
• Marketing preferences and communication choices.

Some information is provided directly by you, while other information may be collected automatically when you browse our website or interact with our services.

How We Use Your Information

We may use your personal information to:

• Process, confirm, and fulfill your orders.
• Arrange shipping and delivery of purchased products.
• Provide customer support and respond to inquiries.
• Send order confirmations, tracking information, and delivery updates.
• Manage returns, refunds, and order-related requests.
• Improve our website, products, and shopping experience.
• Detect and prevent fraud, unauthorized transactions, and security incidents.
• Maintain business records and comply with legal obligations.
• Send marketing communications where permitted by applicable law.
• Analyze website performance and understand customer preferences.

Payment Information

Payments are processed through trusted third-party payment service providers.

BerryWood does not independently store complete credit or debit card numbers on its own servers.

Payment providers may collect and process payment details in accordance with their own privacy policies and applicable security requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functions, remember your preferences, analyze website traffic, and improve your shopping experience.

Depending on your location, preferences, and applicable privacy requirements, cookies and similar technologies may also be used for advertising, marketing measurement, and personalized content.

You can manage or disable cookies through your browser settings and, where available, our website's cookie preference controls.

Please note that disabling certain cookies may affect the functionality of some website features.

Sharing Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide our services, or comply with legal obligations.

These third parties may include:

• Payment processors and financial service providers.
• Shipping carriers, suppliers, and fulfillment partners.
• E-commerce platform and website hosting providers.
• Fraud prevention and security service providers.
• Customer service and communication platforms.
• Analytics and website performance providers.
• Advertising and marketing service providers, where applicable.
• Professional advisers and legal authorities, when required.

We do not sell customer contact lists for independent third-party marketing.

However, certain advertising and analytics activities may be considered a sale or sharing of personal information under applicable privacy laws.

Where required, we provide applicable privacy choices and honor valid requests to opt out of such activities.

International Data Transfers

BerryWood serves customers internationally. As a result, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

These countries may have different data protection laws.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal obligations.

Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to your personal information.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal information.
• Requesting a copy of your personal data.
• Objecting to or restricting certain processing activities.
• Withdrawing consent where processing is based on consent.
• Opting out of certain advertising or data-sharing activities.
• Submitting a complaint to an appropriate data protection authority.

These rights may be subject to limitations and exceptions under applicable law.

To exercise your privacy rights, please contact us at contact@berrywoodstore.com .

We may request additional information when reasonably necessary to verify your identity before processing certain privacy requests.

Marketing Communications

Where permitted by applicable law, we may send you promotional emails, product updates, special offers, and other marketing communications.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our messages or by contacting our Customer Care team.

Please note that you may continue to receive essential transactional communications related to your orders, payments, deliveries, or customer service requests.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage is completely secure.

While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for adults and are not directed toward individuals under the age of 18.

We do not knowingly collect personal information directly from children.

If you believe that a child has provided personal information through our website, please contact us so that we can review the situation and take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

These third parties may have their own privacy policies and data processing practices.

We encourage you to review their privacy policies before providing personal information.

BerryWood is not responsible for the privacy practices of independent third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or applicable legal requirements.

Any updates will be published on this page, together with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact us:

BerryWood
Operated by Nexora Montrex LLC
Email: contact@berrywoodstore.com
Website:  berrywoodstore.com