Terms of service

Terms of Service

Last Updated: October 2026

Welcome to BerryWood, operated by Nexora Montrex LLC.

These Terms of Service govern your access to and use of berrywoodstore.com, including browsing our website and purchasing our products.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory consumer rights provided by applicable law.

If you do not agree with these Terms, please refrain from using our website.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian where permitted by applicable law.

You agree to provide accurate and complete information when placing an order or communicating with our team.

2. Products and Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, and other information displayed on our website are accurate and up to date.

However, slight variations in color, appearance, packaging, or product presentation may occur due to photography, screen settings, manufacturing updates, or production batches.

All products are subject to availability.

We reserve the right to discontinue products, update product information, or modify our product selection without prior notice.

Nothing in this section limits your rights if a product does not conform to its description or applicable consumer protection requirements.

3. Pricing and Promotions

Product prices are displayed in the currency selected or presented during your shopping experience.

Prices, promotional offers, and discounts may change without prior notice, except where prohibited by applicable law.

The total amount payable, including applicable shipping charges and taxes collected at checkout, will be presented before you complete your purchase.

Although we strive to maintain accurate pricing, occasional technical or pricing errors may occur.

If a material pricing error is identified after an order has been placed, we may contact you to explain the issue and, where legally permitted, cancel the affected order and issue a full refund.

Promotional offers may be subject to additional conditions, eligibility requirements, or expiration dates disclosed at the time of the promotion.

4. Orders and Order Acceptance

After placing an order, you will receive an order confirmation by email.

This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to refuse, limit, or cancel an order where reasonably justified, including in circumstances involving:

  • Suspected fraudulent or unauthorized transactions.
  • Product availability or inventory errors.
  • Material pricing or technical errors.
  • Payment authorization issues.
  • Violations of these Terms of Service.
  • Shipping restrictions or applicable legal requirements.

If an order is canceled after payment has been collected, we will issue the applicable refund to the original payment method in accordance with applicable law.

5. Payments

Payments are processed securely through trusted third-party payment service providers.

BerryWood does not independently store complete credit or debit card numbers on its own servers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Your transaction may be subject to additional verification or security checks performed by our payment providers.

6. Shipping and Delivery

BerryWood offers international shipping to supported destinations worldwide.

Shipping availability, estimated delivery times, and applicable delivery charges may vary depending on the destination, product, and shipping method.

Estimated delivery times are provided for reference and may be affected by customs procedures, carrier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information during checkout.

Incorrect or incomplete addresses may result in delivery delays, additional charges, or unsuccessful delivery attempts.

For additional information, please refer to our Shipping Policy.

Nothing in these Terms excludes any delivery obligations or remedies required by applicable law.

7. Returns, Refunds, and Cancellations

Returns, refunds, and order cancellations are governed by our separate Return & Refund Policy, together with any mandatory consumer protection laws that apply to your purchase.

We encourage customers to review this policy before placing an order.

For assistance with returns, refunds, defective products, or cancellations, please contact our Customer Care team.

8. Intellectual Property

The content available on this website, including text, graphics, logos, product descriptions, photographs, videos, icons, and website design, may be protected by applicable intellectual property laws.

Such content is owned by BerryWood, Nexora Montrex LLC, or the respective rights holders, as applicable.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without authorization from the relevant rights holder, except where permitted by applicable law.

9. Acceptable Use

By using our website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to our systems or customer accounts.
  • Transmit viruses, malware, or other harmful code.
  • Interfere with the security or operation of the website.
  • Submit false, misleading, or fraudulent information.
  • Violate applicable laws, regulations, or third-party rights.

We may restrict access to our services when reasonably necessary to protect the security and integrity of our website, subject to applicable law.

10. Website Availability and Disclaimer

We make reasonable efforts to maintain the availability, functionality, and security of our website.

However, temporary interruptions, technical errors, or maintenance activities may occasionally occur.

To the fullest extent permitted by law, our website is provided on an "as available" basis without guarantees of uninterrupted or error-free operation.

This disclaimer does not affect any statutory warranties, product guarantees, or mandatory consumer rights.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Nexora Montrex LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury, defective products, or other matters where such exclusion or limitation is prohibited by law.

Your statutory rights and remedies remain unaffected.

12. Governing Law

These Terms of Service shall be governed by the laws of the applicable jurisdiction in which Nexora Montrex LLC is organized, subject to mandatory consumer protection laws and applicable conflict-of-law rules.

Nothing in these Terms limits any mandatory rights or legal remedies available to customers under the laws of their country or region of residence.

13. Changes to These Terms

We may update or modify these Terms of Service periodically to reflect changes in our operations, products, services, or legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Changes will not retroactively remove mandatory rights associated with purchases already completed.

14. Contact Information

If you have questions about these Terms of Service, our products, or your orders, please contact us:

BerryWood
Operated by Nexora Montrex LLC
Email: contact@berrywoodstore.com
Website:  berrywoodstore.com